Question 1

What is Sophos MDR and why do Houston businesses need it?

Accepted Answer

Sophos MDR (Managed Detection and Response) is a 24/7 security service where a dedicated team of threat analysts monitors your environment, hunts for active attackers, and responds to incidents on your behalf. Houston businesses need it because traditional antivirus misses the majority of modern threats. Ransomware groups, nation-state actors, and organized cybercriminals specifically target mid-market companies in energy, healthcare, legal, and construction sectors — all of which are heavily represented in the Houston economy. Sophos MDR provides the same level of protection that Fortune 500 companies rely on, at a cost that fits smaller organizations.

Question 2

How much does managed cybersecurity cost for a small business?

Accepted Answer

Managed cybersecurity pricing varies based on the number of endpoints, the services included, and your industry compliance requirements. For a small Houston business with 10 to 50 users, a full Sophos MDR package including endpoint protection, email security, and 24/7 monitoring typically ranges from $25 to $65 per user per month. We offer flat-rate pricing with no hidden incident response fees. Contact us for a custom quote based on your specific environment.

Question 3

What is dark web monitoring and do I need it?

Accepted Answer

Dark web monitoring continuously scans criminal marketplaces and data breach databases for your company credentials, email addresses, and sensitive data. When stolen credentials appear on the dark web — which happens in virtually every major data breach — you are alerted immediately so you can change passwords and prevent account takeovers. Given the volume of credential theft targeting Houston businesses, dark web monitoring is an essential baseline security control for any company handling customer data.

Question 4

Are you HIPAA compliant for healthcare clients?

Accepted Answer

Yes. TechSys Secure serves healthcare organizations throughout the Houston Medical Center area and surrounding communities. We provide HIPAA-aligned security controls including encrypted endpoint protection, secure email filtering, access control policies, audit logging, and Business Associate Agreement (BAA) signing. Our team understands the specific technical safeguard requirements under HIPAA and can help your practice achieve and maintain compliance.

Question 5

How quickly can you respond to a security incident?

Accepted Answer

For managed clients, our SOC team has a mean time to detect of under 15 minutes and begins active response immediately upon threat confirmation — 24 hours a day, 7 days a week, 365 days a year. For incident response engagements, our Houston-based team can be on-site the same day or next day depending on severity. We do not outsource emergency response to third parties.

Question 6

What Houston industries do you specialize in?

Accepted Answer

TechSys Secure has deep experience serving Houston oil and gas companies, healthcare providers and clinics, law firms, construction companies, real estate businesses, professional services firms, and financial services organizations. We understand the regulatory environments, data sensitivity, and threat profiles specific to each sector. Our team has worked with clients in the Energy Corridor, Houston Medical Center, Greenway Plaza, Downtown Houston, and across the wider metro area.

Sophos Intercept X Endpoint Protection for Houston Businesses

What Is Included

Protect Every Endpoint in Your Organization

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